FAQ

Frequently Asked Questions

Please review the items below to guide you through the most common questions. If you are still experiencing issues, you can contact ARN Member Services at 800.229.7530 or at info@rehabnurse.org. Hours for response are Monday-Friday, 8am-6pm CT. 

Log In Issues

Existing ARN User

Use your ARN credentials to log into The ARN Learning Center:

  • Log in at learn.rehabnurse.org with your ARN credentials
  • If you have forgotten your username or password:
    • Select "Forgot username?" or “Forgot password?”
    • Enter your email address--this will generate an email with a link and instructions to reset your password or fetch your username 

New ARN User

If you have never created an account with ARN, please complete the following steps: 

  • Click "Login” at the top right corner of the rehabnurse.org site. 
  • Select "Create an Account" 
  • Complete the required fields and Submit

If you experience difficulty logging in or resetting your password, please contact ARN Member Services at 800.229.7350 or email info@rehabnurse.org.

Purchasing Questions 

How long do I have access to my purchases? 

After purchasing an activity, a user will have access for one year after the date of purchase. After one year, a user must renew their activity to continue having access. 

Is the ARN Learning Center only for online education? Where can I purchase books or pins? 

All online courses and other ARN products (including books and pins) are now sold through the ARN Learning Center.

How do I register for the ARN 2021 Annual Rehabilitation Nursing Conference? 

Go to rehabnurse.org. Hover over the “conference” menu, and select “ARN 2021 Annual Conference”. You should be directed to a page that provides details on the conference, but also a link to the registration page for the conference.  

Credit Questions 

Where can I view my claimed credit? 

From the ARN Learning Center home page, hover over My Account then select Transcripts. You can view your claimed credits on the Completed Activities tab. 

How do I print my transcript? 

From the ARN Learning Center home page, hover over My Account then select Transcripts. On that screen, select the date range you wish to report your credit and click Apply. Then select the Download PDF icon to save and Print. 

I do not see CNE for an activity that I completed. Where do I claim CNE? 

From the ARN Learning Center home page, hover over My Account then select Transcripts. If your credit is not listed under Completed Activities, you may not have fully completed the activity.  

From that screen, select the Pending Activities tab and click on the name of the activity you wish to claim credit from. Then click on Take Course and complete the final steps in the activity. 

How do I print a certificate for a specific activity? 

From the ARN Learning Center home page, hover over My Account then select Transcripts. On the Completed Activities tab, view your completed activities and the bottom, find the column that says Certificate and select the download link. You are able to print the downloaded certificate from there.  

Activity Questions 

Where do I access an activity that I have purchased? 

On the ARN Learning Center home page, hover over the My Account heading and select Activities. Activities you have not yet completed are under the Pending Activities tab.  

A pop-up blocker stopped me from accessing my activity. How do I resolve this? 

You need to disable popup blockers for this site. If you are taking this activity at your organization, you may need to contact your IT department to allow popups for learn.rehabnurse.org.